What do you think is the most critical factor in ensuring a healthy, sustainable built environment?
In order to achieve and maintain a healthy, sustainable built environment we need to educate the end users of these buildings. The people who use the buildings need to be a partner in the process and be educated because they figure strongly in the success of the sustainability of the building. Only if the end users understand that their behaviors contribute to the success or failure of highly efficient systems can we ensure a healthy, sustainable built environment. There isn’t a life cycle without that three-quarter part of it – the people using and maintaining it. The Living Building Challenge is doing it right because they include an education component to the process.
What is your business doing to support this goal?
What we are doing is to educate, educate, educate – through training, webinars, and providing information to all audiences. We need to help end users understand that they are a critical part of the process.